At Vintage Audio Cart, we are committed to ensuring customer satisfaction with every purchase. If you receive a defective or incorrect item, please contact us within 7 days of delivery for a resolution.

Eligibility for Returns

• Items must be unused, in their original packaging, and accompanied by proof of purchase to be eligible for a return.
• To initiate a return, please contact us at or submit a request via your purchase history in our web application.
• If your return request is approved, you must ship the item back to our store address.
• Returns sent without prior authorization will not be accepted.

Refund Process

• Once we receive and inspect the returned item, we will process the refund to your original payment method within 5-7 business days.
• Please note that banks and credit card companies may take additional time to process and post the refund.

Damaged or Incorrect Items

• Please inspect your order upon receipt and contact us immediately if an item is defective, damaged, or incorrect so we can promptly resolve the issue.

Items Purchased by Mistake

• If you have purchased an item by mistake and wish to request a refund, such cases will be reviewed on a case-by-case basis.
• If the order has already been shipped, a partial refund will be provided, as deductions will apply for processing, shipping, and restocking fees.
• Please reach out to us at contact@vintageaudiocart.com to discuss possible resolutions.

Non-Returnable Items

Certain products are not eligible for returns, including:

• Perishable goods
• Custom or personalized items
• Digital products
• Clearance items

If you have any concerns regarding the eligibility of a specific item, please contact our support team.

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to an error on our part.

For any refund-related inquiries, please reach out to our support team at contact@vintageaudiocart.com.